The Anatomy of a Turnaround: Transforming an Organization by Prioritizing People, Performance, and Purpose

An extraordinary business turnaround delivers actionable strategies for driving profit and growth in organizations in healthcare and beyond. When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses. In this in-depth case study, Kusserow explains how he achieved this stunning turnaround. In the process, he provides invaluable insights and lessons that you can use to breathe new life into your organization. Kusserow details the life and leadership lessons he's acquired through a diverse and sometimes tumultuous career. They provide the foundation for his four-stage framework—turnaround, stability, growth, and transformation—which enabled Amedisys to become the nation's leading and most innovative home care company. It's a proven framework that applies to business turnarounds in any industry.