UX Skills for Business Strategy: Articulating Impact for Product, User, and Business Outcomes

Summary

Today's design leaders and UX professionals are faced with a growing challenge: How do you choose the right UX skills to meet critical business goals, while proving their value to stakeholders? This book presents your solution, offering a clear, actionable framework for linking UX decisions directly to your company's bottom line.

Authors Torrey Podmajersky, Maya Elise Joseph-Goteiner, and Kim Mats Mats give you practical insights and real-world examples to articulate how ninety-nine UX skills make forty-one different business impacts―everything you need to align your design approaches with business outcomes.

• Learn to match UX skills to specific business objectives
• Uncover which business metrics to track and report when implementing UX strategies
• Effectively communicate the value of UX to stakeholders
• Prioritize the most impactful UX solutions for your organization
• Demonstrate the measurable business outcomes produced by your UX efforts